Shipping Policy
At SoftFlesh.pk, we strive to provide a seamless shopping experience with reliable and efficient shipping. Please review our shipping policy to understand how we process and deliver your orders.
1. Shipping Locations
We currently ship to all cities across Pakistan. If you are located outside Pakistan and wish to place an order, please contact us before purchasing to confirm shipping availability.
2. Shipping Timeframes
- Order Processing Time: Orders are processed within 1-2 business days after confirmation.
- Delivery Time:
- Standard Shipping: 3-5 business days for major cities.
- Remote Areas: 5-7 business days, depending on the location.
- Order Cut-Off Time: Orders placed after 5 PM (Pakistan Time) will be processed the next business day.
Note: Delivery times may vary due to public holidays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Standard Shipping: [Insert Price] (or Free for orders above [Insert Amount])
- Express Shipping (if available): [Insert Price]
- Cash on Delivery (COD): Available in most areas with an additional service charge of [Insert Amount] (if applicable).
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS, allowing you to monitor your shipment’s progress.
5. Shipping Partners
We partner with trusted courier services such as [TCS, Leopard, M&P, or any courier you use] to ensure timely and secure deliveries.
6. Damaged, Lost, or Delayed Shipments
- If your package is damaged upon arrival, please contact us within 24 hours with photos.
- If your order is delayed or lost, please allow 48 hours for us to investigate with the courier.
- SoftFlesh.pk is not responsible for shipping delays caused by the courier service.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address is accurate before placing an order.
- If a delivery fails due to an incorrect address or unavailability, the order may be returned, and reshipping charges may apply.
8. Contact Us
For any shipping-related inquiries, feel free to reach out:
📧 Email: Softfelsh54@gmail.com
📞 Phone: +92 319 5477177
📍 Address: Mezzanine Floor Mediacom Plaza, Jaranwala Road, Faisalabad.